Shipping Policy
Shipping Coverage
We currently ship across India to all major cities and towns. If your location is in a remote area, delivery may take longer than the estimated time.
Processing & Delivery
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Once shipped, deliveries usually take 5-7 business days, depending on the delivery location.
We work with reliable courier partners to ensure timely and secure deliveries. However, unexpected delays due to weather, holidays, or other unforeseen circumstances may occur.
Shipping Charges
Flat shipping fee: ₹99 per order.
Free shipping is available on orders above ₹2,000.
Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
Tracking & Order Status
Once your order is shipped, you will receive a tracking link via email or SMS to monitor the shipment.
If you do not receive your tracking details within 48 hours of placing your order, please contact us.
Damaged or Missing Items
If you receive a damaged item, report it within 24 hours of delivery with images and order details.
If an item is missing from your package, contact us immediately for assistance.
Address Accuracy
Please ensure that your shipping address and contact details are correct at the time of ordering.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
Cancellations & Changes
Orders can be canceled or modified within 12 hours of placement.
Once an order is shipped, it cannot be canceled or changed.
Need Help?
For any queries regarding shipping, orders, or tracking, please contact us at info@packerials.com.